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CAREERS

READY FOR A WINTER EXPERIENCE IN MADARAO?

We are hiring for the 2019/2020 season!

Madarao and Tangram are one of the fastest growing international resorts in Japan yet still offers small crowds on countless powder days with an annual snowfall of 10 to 14 metres.

Located in Nagano, with direct access from Tokyo on a 2-hour bullet train, the resort offers 20 chair lifts and easy access (within 40 mins) to neighbouring resorts like Myoko and Nozawa Onsen. Madarao is growing a reputation for openly encouraging inbound tree-skiing within its bowl-like terrain!

Active Life Japan owns and operates 4 hotels, 1-5 minutes walking distance to Madarao Kogen: Active Life Madarao, Hakken by Active Life, Xplore by Active Life and Space by Active Life. As one of Madarao’s largest employers, we offer an immersion into the Japanese winter resort lifestyle and a working-holiday unlike anywhere else.

Many seasons of employing staff have helped us learn and improve in every aspect as an international employer. We are very excited and committed to offering a great work-holiday experience for the 2019/2020 JaPOW season!

In addition to wages, accommodation, food, discounted passes and commissions, Active Life also offers a free inter-resort shuttle to nearby resorts, Myoko, Nozawa, Lotte Arai, Kijimadaira and X-Jam until 16/2.

We’re looking for mature and authentic people with absolute respect for other cultures and people, a high level of emotional intelligence, a sense of humour and a strong work ethic.

If this truly sounds like you, email us at activelife.applications@beactive.life with your CV and tell us why you want to work in Madarao, with Active Life, along with the role and your suitability.


Available Positions:

Bar & Restaurant staff

We are after reliable, enthusiastic and hardworking team members to work across several of our diverse hotel restaurants and bars (shift work).

Desired skills & attributes:

  • Strong communication skills (English)
  • Excellent customer service skills with strong attention to detail
  • Experience with cash handling and POS systems
  • Adaptable, quick learner with great time management and organisation skills
  • Social, energetic and enjoy engaging with customers and colleagues
  • Comfortable working under pressure and on your feet for extended periods
  • Happy to take direction and receive feedback
  • Willing to help set-up and pack-down hotels at the start and end of the season
  • Open to cross-training in other hotel functions to help out as required

Requirements:

  • Bar staff applicants must be 20 years old & over
  • Minimum 2 years of customer service experience, preferably in the hospitality
  • Eligible for the Japan Working Holiday Visa (if not a Japanese Citizen)
  • Must be able to provide 2 relevant references

 

Cafe Baristas

We are after reliable and friendly baristas to work across several of our hotel coffee shops (shift work).

Desired skills & attributes:

  • Excellent knowledge of coffee making and proven barista skills
  • Strong communication skills (English) and experience with cash handling/POS systems
  • Great time management and organisation skills with the ability to multi-task
  • Punctual and happy with early morning starts
  • Strong attention to detail and the ability to maintain exceptional customer service in any situation
  • Social, energetic and enjoys engaging with customers and colleagues
  • Able to work well as part of a team and unsupervised
  • Willing to help set-up and pack-down hotels at the start and end of the season
  • Flexible, adaptable and open to cross-training across other functions and fill in other functions across the hotels as required

Requirements:

  • Minimum 1-year customer service experience, including barista experience
  • Eligible for the Japan Working Holiday Visa (if not a Japanese Citizen)
  • Must be able to provide 2 relevant references

 

Sous chef and kitchen hands

Fancy yourself a whiz in the kitchen? We are after talented and passionate Sous Chefs and Kitchen Hands to work across several of our hotel restaurants and bars for breakfast, lunch, dinners and bar hours (shift work).

Desired skills & attributes:

  • Proven kitchen experience
  • Strong communication skills (English)
  • Excellent time management and organisation skills
  • Happy with some early starts and late nights
  • Exceptional Food Safety & Hygiene standards
  • Ability to work under pressure without compromising the quality of food delivery
  • Open to different cuisines and learning new things quickly
  • Attention to detail with the ability to multitask
  • Happy to take direction and receive feedback
  • Basic customer service skills and the ability to work as part of a team or solo
  • Willing to help set-up and pack-down hotels at the start and end of the season
  • Flexible, adaptable and open to cross-training across other functions and fill in other functions across the hotels as required

Requirements:

  • Minimum 2 years’ experience in a commercial kitchen (or relevant experience)
  • Eligible for the Japan Working Holiday Visa (if not a Japanese Citizen)
  • Must be able to provide 2 relevant references

 

Hotel Maintenance, Snow Clearing & Fleet Management team

Love playing in the snow on diggers? Enjoy driving? Are you an all-round handy person to have around?

We are after versatile, strong and hardworking staff to be part of the Snow Clearing and Fleet Management team. This small team will be in charge of operating our guest shuttle service (hotel transfers and inter-resort), clearing the relentless/amazing JaPow from all of the Active Life Properties as well general maintenance across all properties as needed.

Desired skills & attributes:

  • Reliable and highly safety conscious
  • Comfortable working out in the elements, including driving
  • Able to handle early starts, daily snow clearing and the ability to operate snow clearing machinery (or willingness to learn)
  • Physically able to manually dig snow if needed
  • Strong communication skills (English) and great time management skills
  • Proven knowledge and experience in a trade
  • Happy to take direction and receive feedback
  • Basic customer service skills and the ability to work as part of a team or solo
  • Willing to help set-up and pack-down hotels at the start and end of the season
  • Flexible, adaptable and open to cross-training across other functions and fill in other functions across the hotels as required

Requirements:

  • Minimum 1-year experience in plumbing, heating, general construction and/or maintenance work
  • Valid international drivers’ licence
  • Proven experience driving vehicles in the Light Truck class and possess an “LR” or “MR” class licence or equivalent
  • Eligible for the Japan Working Holiday Visa (if not a Japanese Citizen)
  • Must be able to provide 2 relevant references

 

Housekeeping staff

We are after thorough, hardworking and professional housekeeping staff to work across all Active Life Hotels (shift work).

Desired skills & attributes:

  • Exceptionally high standard of cleanliness
  • Strong communication skills (English)
  • Organised with strong time management skills
  • Excellent attention to detail and uses initiative
  • Happy to take direction and receive feedback
  • Great team-player while also able to work independently
  • Basic customer service skills and the ability to work under time-pressure without compromising the quality of your work
  • Willing to help set-up and pack-down hotels at the start and end of the season
  • Flexible, adaptable and open to cross-training across other functions and fill in other functions across the hotels as required

Required:

  • Minimum of 1-year experience in housekeeping duties such as making hotel beds, cleaning, handling hotel linen etc. (or relevant experience)
  • Eligible for the Japan Working Holiday Visa (if not a Japanese Citizen)
  • Must be able to provide 2 relevant references

 

Hotel Reception and front office staff

We are after friendly, professional and resilient hotel reception staff to work across several of the Active Life Hotels (shift work).  Arguably the most important role in a hotel, so we are after the best in the biz!

Desired skills & attributes:

  • Enjoy and take pride in being the face of the brand
  • Exceptional customer service skills that never falter
  • Strong written and verbal communication skills (English)
  • Comfortable with technology such as emails, navigating reservation systems, POS systems and experience with cash handling
  • Excellent at multi-tasking and dealing with distractions while maintaining high customer service standards
  • Sharp problem solver with a knack for dealing with difficult customers
  • Strong attention to detail, time management and organisation skills
  • Social, energetic and enjoy engaging with customers and colleagues of different cultures
  • Great use of initiative and highly safety conscious
  • Happy to take direction and receive feedback
  • Willing to help set-up and pack-down hotels at the start and end of the season
  • Must be open to cross-training across other functions and fill in other functions across the hotels as required

Required:

  • Minimum of 4 years customer service experience
  • Minimum of 2 years front office/reception experience in a hotel or similar high-pressure environment dealing with a variety of customers/guests
  • Eligible for the Japan Working Holiday Visa (if not a Japanese Citizen)
  • Must be able to provide 2 relevant references

 

Ski and Snowboard Instructors

Active Life Snow Club (ALSC) is looking for both female and male instructors between approximately mid December 2019 and mid-February 2020 with plans to partially extend our offering into March. Fluent English is mandatory while the ability to teach in a second language (particularly in Mandarin, Cantonese, Thai, Japanese) is highly beneficial.

For the 2019/2020 season, in addition to our complimentary all-day kids’ lessons and level 1-3 group lessons for guests staying for a minimum of 4 nights in our hotels, ALSC is offering paid private lessons, advanced group lessons and inbound guided tours of Madarao for all Active Life guests, meaning more opportunities for our instructors to earn a high level of pay while honing their teaching experience.

You must possess a minimum level 1 certification within an internationally governed (ISIA) system. We are looking for people who are highly safety conscious, have a sense of humour and possess a high level of emotional intelligence, integrity and attention to detail.

Complimentary accommodation (shared twin rooms) and food (daily breakfast and dinner), along with a Madarao season pass are included, along with a strong hourly wage (with tiered rates based on lesson types). Must be open to cross-training across other functions and fill in other functions across the hotels as required.

Benefits:

Work-away arrangement

  • Exchange a percentage of your weekly working hours for accommodation and food. All additional hours are paid at your hourly rate which differs from position to position.
  • We offer shared twin rooms for the duration of your employment under the work-away arrangement.
  • Daily breakfast and dinner for the duration of your employment under the work-away arrangement.
  • Commissions for verified sales of private ski school lessons and guided tours.
  • Active Life offers a free shuttle to nearby ski resorts between 28/12 and 16/2 which is available to staff on days’ off and with prior reservation.

Employment:

  • Start early December 2019 to end of March 2020 (varies with positions)
  • 6 week contract period.
  • Working hours vary from depending on your position however generally, hours will range from approximately 20 – 40 hours per week, with plenty of time to ski and ride the beautiful, DEEP, FLUFFY MadaPOW!